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    We obtain the results You Deserve

Advisory + Technology = Results

The accurate application of your business knowledge is essential to your performance excellence. The tools and systems that allow you to organize, store, access, transmit and maintain this knowledge and data are vital and must be correctly chosen, implemented and maintained with utmost strategic regard. Take advantage of our experience to work to your maximum capability.

About Us

Trinexus, Inc. is an Information Technology (IT) solutions provider incorporated in Puerto Rico in 2003 focused on solutions that enable our customers to achieve and surpass their business results.  The quality of our solutions is measured by the degree to which our customers can achieve their strategic, tactical and operational plans through the implementation of solutions Trinexus provides.

 

As an Information Technology trusted advisor, Trinexus manages over $9 million (USD) on IT Software & Hardware Assets in various industries including Public Sector, Academic, Telecommunications and Healthcare among others. Customers have expressed satisfaction with the company’s integrity, level of service, and the capabilities that their professional team bring to the commercial relationship.

 

Trinexus, through its subsidiary company d-Smart, offers contact / call centers solutions and services to customers. Currently, d-Smart provides PRT / Claro Puerto Rico with the Office 365 Activation Center and Help Desk for Tier I Support for over 7,000 local costumers.  A second subsidiary, Digimagen, specializes in document digitalization and workflow management serving customer such as Claro PR and ASUME.

 

Trinexus employs over 20 professionals between employees and subcontractors.

 

Trinexus‘ long-standing presence, customer base and management of client relationships has shown proven success through various economies and will assure continued excellence and expansion.

Mission

Produce tangible, breakthrough results for our customers in order to become one of their most valued providers.

Vision

Trinexus will be the most respected and recognized Information Technology Consulting firm in Puerto Rico and the Region.

Core Values

At Trinexus, these simple core values guides and measures our people and company’s character:

Our People make the difference
Our Clients are our reason for being
Serving above all with Integrity, Trust and Respect
Solving technical and business challenges is our passion
Conscientiously providing excellence with professionalism

Principals

Trinexus was founded in 2003 by professionals with extensive experience in the information technology industry.  The founding partners of Trinexus have a combined total of over thirty years of experience in achieving results for their clients. The combination of our proven methodologies, experience in delivering quality services, and our continuous commitment to your organization’s success and business results are a powerful combination.

 

We look forward to addressing your business challenges!

debbie

 

Debbie Lafuente,
CSE, MCP, ITIL Foundation Certified
Director
Telephone: (787) 292-1499
Mobile: (787) 365-8788
E-mail: dlafuente@trinexus.net

 

Mrs. Debra E. Lafuente has an Industrial Engineering Bachelor’s Degree from University of Puerto Rico, Mayaguez Campus (RUM), more than nine years of experience in the manufacturing field in Quality Control, Logistics, Human Resources & Payroll as well as Maintenance Management and Project Management. Also as Sales Representative for 10 years in the software industry, she was responsible for Major Accounts such as Cayman Islands Government, Puerto Rico Electric & Power Authority, Puerto Rico Ports Authority, Jamaica Government among others. Mrs. Lafuente is an ITIL Foundation Certified and a Microsoft Certified Professional as a Licensing Specialist with more than 10 years experience in compliance.

eliezer

 

Eliezer Meléndez,
CSE, MCP, ITIL Foundation Certified
Director
Telephone: (787) 292-1499
Mobile: (787) 365-8791
E-mail: emelendez@trinexus.net

 

Mr. Eliezer Meléndez, CSE, along with his minor in Computer Science, has more than twenty years of experience in the Government sector. He worked ten years with the Government of Puerto Rico on various interagency projects. Also, Mr. Meléndez has more than twelve years of sales experience in the software industry, including 5 years as sales manager for the Government & Telecommunications Sectors in a multinational software company. He is a Certified Sales Executive and a Certified Marketing Executive of the Sales and Marketing Executives International.